Our Staff

Jillian Stevens, HIS

Jillian Stevens, HIS

Hearing Instrument Specialist

Jillian Stevens is a multi-state licensed HIS. Jillian is originally from Wisconsin has three adult children, 2 beautiful grandchildren and has lived in numerous states around the Country. She and her son recently moved to the area to permanently take over the Portland office, in 2020.

Jillian was the Senior Provider over 11 clinics and Trainer in Wisconsin for 5 years and started working at Willoughby Hearing in early 2020. Previously working in Hospice and studying Psychology, Jillian began working in the hearing industry in 2012 and was drawn to the profession because of her grandmothers hearing loss, the psychology behind hearing loss and what happens to the brain with untreated hearing loss.

What Jillian loves most about saving hearing lives is knowing she’s improving someones life and reconnecting them to their world by helping them hear to the best of their ability. Jillian specializes in fitting patients with hard-to-fit losses and has experience fitting all types of hearing aids. Jillian focuses on really listening to her patients needs, educating patients and the community on the effects of hearing loss and her sense of humor and caring nature are appreciated by her patients.

Outside of saving hearing lives, Jillian loves doing things such as reading, photography (behind the camera), learning and trying new things and spending time with family and friends. She is looking forward to seeing all the things Portland has to offer a new resident.

Amber Nunley, PSC

Amber Nunley, PSC

Patient Service Coordinators

Amber and her husband, Scott, have 4 children and a menagerie (12) of pets in her Troutdale home. From snakes and turkeys, dogs and cats, bearded dragons to ducks she loves them all. She attended school for medical administration, and she is committed to the task of helping people hear better! Her warm smile and happy demeanor will make you feel right at home. Call her today!

Customer Reviews

Willoughby has been a caring partner for me to help my wheelchair bound mom. They have always been helpful and cared even when our purchase was over. I would highly recommend them!

Kay Wolfe, on Google

I absolutely love the women who run this office. They're totally incredible and excellent with the customers. I highly recommend this office to anyone!!

Nancy Wolf, on Google

The staff is very friendly and helpful and knowledgeable. I love my new hearing aids!

Judy McLean, on Google

I had a Willoughby experience today. Very friendly. Made a first timer like myself feel way comfortable.

Rachel Langley, on Google

Friendly, prompt and professional. They are also really good at what they do. I’ll be going back for life.

William Green, on Google

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