Our Staff

Dain Huston, HIS

Dain Huston, HIS

Hearing Instrument Specialist

I started with Willoughby Hearing in 1983. I began my career as an instrument repair technician. I can repair just about any hearing instrument on the market. I obtained my license to be a hearing aid specialist in Oregon and have been fulfilling that role for the last 21 years. My main goal is to bring crystal clear hearing to everyone I meet using all the knowledge I possess. During my down time, I enjoys black and white photography.

Robert Gaustad, HIS

Robert Gaustad, HIS

Hearing Instrument Specialist

I began working at Willoughby Hearing in January of 2016. I love helping the patients. I love to see their faces the first time they put on the hearing aids and hear everything they have been missing. In my spare time I enjoy running, golfing, hockey and spending time with my daughters and watching their sports.

Shelleen McAllister

Shelleen McAllister

Patient Services Coordinator

I am thrilled to be entering the workforce after 19 years and to be a part of the All American Hearing team. I started my career in retail and during that time acquired my degree in Accounting. I have been married for over 25 years. At the time that my husband was finishing graduate school, we decided to start a family. We have three beautiful children. I love nurturing my family and the responsibilities of being a homeowner. I have spent innumerable hours volunteering in our schools and the community. I am not the best conversationalist but I truly care for people and enjoy listening to what they have to say and their experiences. I have a profound hearing loss and have worn hearing aids for over 12 years. I consider this an asset toward our patients in that I may better understand their experience and assist them on their journey to better hearing.

Customer Reviews

All the staff I’ve dealt with over the past three years have been helpful, respectful and prompt. They are the same with every client. Office even has an historical case where one can see items from the past! My compliments to the secretary/assistant Shaleen(sp?) especially- so personable and helpful.

Sally Chamberlain, on Google

This place is not far from where I live. My sister found it for e when she was visiting. It is easy to find for me. I have another appointment next week. I have been wearing my hearing aids for several months now. It is nice to be able to...

Diane Henderson, on Google

I took my mom to Willoughby Hearing, as I was certain she was experiencing pretty significant hearing loss and the staff was wonderful with her. We discovered that part of the problem was a blockage, and once that was cleared, we were able to confirm that she does have pretty...

Tressia Gehrke, on Google

It is wonderful to finally be able to hear clearly. Allan was very knowledgeable about what was best for me. It was such an enjoyable experience. I am so happy with my hearing aids and would highly recommend Willoughby Hearing Aid Centers.

Troy Adams, on Google

I've been coming here for well over 10yrs... I wouldn't have been a long time customer If i was not getting top notch service... that being said I will continue to be a customer as long as I need hearing help... the staff is friendly and always willing to listen...

Dennis Odom, on Google

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