Our Staff

Jillian Stevens, HIS

Jillian Stevens, HIS

Hearing Instrument Specialist

Jillian Stevens is a multi-state licensed HIS. Jillian is originally from Wisconsin has three adult children, 2 beautiful grandchildren and has lived in numerous states around the Country. She and her son recently moved to the area to permanently take over the Portland office, in 2020.

Jillian was the Senior Provider over 11 clinics and Trainer in Wisconsin for 5 years and started working at Willoughby Hearing in early 2020. Previously working in Hospice and studying Psychology, Jillian began working in the hearing industry in 2012 and was drawn to the profession because of her grandmothers hearing loss, the psychology behind hearing loss and what happens to the brain with untreated hearing loss.

What Jillian loves most about saving hearing lives is knowing she’s improving someones life and reconnecting them to their world by helping them hear to the best of their ability. Jillian specializes in fitting patients with hard-to-fit losses and has experience fitting all types of hearing aids. Jillian focuses on really listening to her patients needs, educating patients and the community on the effects of hearing loss and her sense of humor and caring nature are appreciated by her patients.

Outside of saving hearing lives, Jillian loves doing things such as reading, photography (behind the camera), learning and trying new things and spending time with family and friends. She is looking forward to seeing all the things Portland has to offer a new resident.

Customer Reviews

All the staff I’ve dealt with over the past three years have been helpful, respectful and prompt. They are the same with every client. Office even has an historical case where one can see items from the past! My compliments to the secretary/assistant Shaleen(sp?) especially- so personable and helpful.

Sally Chamberlain, on Google

This place is not far from where I live. My sister found it for e when she was visiting. It is easy to find for me. I have another appointment next week. I have been wearing my hearing aids for several months now. It is nice to be able to...

Diane Henderson, on Google

I am always treated efficiently and respectfully at Willoughby. My needs are recognized, and everyone listens to my questions and responds with good information. This is my go-to place for my hearing needs. Ed Goldberg

Eddie Bronx, on Google

I took my mom to Willoughby Hearing, as I was certain she was experiencing pretty significant hearing loss and the staff was wonderful with her. We discovered that part of the problem was a blockage, and once that was cleared, we were able to confirm that she does have pretty...

Tressia Gehrke, on Google

It is wonderful to finally be able to hear clearly. Allan was very knowledgeable about what was best for me. It was such an enjoyable experience. I am so happy with my hearing aids and would highly recommend Willoughby Hearing Aid Centers.

Troy Adams, on Google

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